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Watch Out for Weatherheads!
COVID-19
January 2021 – Everyone's resources have been affected by the COVID-19 pandemic. You can help prevent locate delays by pre-marking your proposed dig area in white and notifying 811 of your planned excavation with as much lead time as is possible in your state. To learn more about Duke Energy's response to COVID-19, click here.
What’s a Weatherhead?

A weatherhead is a waterproof cap that protects a service drop – the point where overhead electric wires from a power pole enter a building, usually via a hollow metal pole called a service mast. (You may also hear it called a weather cap, service head or service entrance cap). The weatherhead is shaped like a hood, with one side sloping down so that moisture will flow off and away from the connection. The electric wires enter the mast through the underside of this hood, typically through watertight rubberized gaskets.

Weatherhead

Order a complimentary worker safety training kit on the Duke e-SMARTworkers website.

Order Kit
Know the Risks

While weatherheads are designed to stand up to wind, rain and snow, they are vulnerable to impact from solid objects like tools or ladders. Also, especially if the fittings are older, there may be fine cracks in a gasket so that it will still keep out moisture from above or to one side, but may let in water under pressure from below – as from a hose or sprayer. And, of course, if you slip and fall against the service mast, pulling wires loose, you risk being severely shocked or electrocuted.

Keep Your Distance

If you’re going to be working on or around a roof, locate the weatherhead and the power lines that feed into it and plan your job so you can keep all workers, tools and equipment at least 10 feet away. If that’s not possible – say, you’re re-roofing the entire house or replacing the gutters in that area – contact Duke Energy well in advance. We’ll de-energize the service wires or make other arrangements to help you work safely.

Would You Like to Know More?

Additional digging and overhead guidelines, case studies, instructional videos, training tools and safety tips can all be found, at no charge to you, on Duke Energy's e-SMARTworkers website.

In an Electrical Emergency, Call 911 and Duke Energy Immediately at:
Carolinas:
800.769.3766
Florida:
800.228.8485
Indiana:
800.343.3525
Kentucky/Ohio:
800.634.4300
Duke Energy Progress:
800.419.6356
Dig Safely

Most state laws require at least two to three full working days' notice. Call 811 or use the online ticket system in your state at:

North Carolina: nc811.org
South Carolina: sc811.com
Florida: sunshine811.com
Indiana: indiana811.org
Kentucky: kentucky811.org
Ohio: ohio811.org
Call 811
For more contractor safety information, visit duke-energy.com.
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