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Four Steps for Safe Demolition

Duke Energy Emergencies
Carolinas: 800-769-3766
Indiana: 800-343-3525
Kentucky/Ohio: 800-634-4300

Call 811 Before You Dig

Ohio: 800-362-2764
Indiana: 800-382-5544
Kentucky: 800-752-6007
N. Carolina: 800-632-4949
S. Carolina: 888-721-7877

OH/KY 877-700-3853

Electric meter and service removal: Completed in 10 working days for residential properties and 14 working days for non-residential properties.

Gas meter removal: Completed in 1-3 working days for residential or non-residential properties, with a minimum of 7 working days notice.

Abandoned gas service at main or curb valve: Completed in 1-10 working days, with a minimum of 14 working days notice.

IN 800-774-0246
Electric meter and service removal: Completed in 3 working days for residential or non-residential properties.

NC/SC 800-653-5307
Electric meter and service removal: Completed in 5 working days for residential or non-residential properties.



1. Call Duke Energy
Whether you will be performing complete or partial demolition or deconstruction, you must notify Duke Energy first. Duke Energy will make the appropriate safety arrangements for electric and natural gas meters and service on your job site. Please observe the notification and completion timeframes at bottom left.

2. Call 811 Before You Dig
If the job involves digging or moving earth in any way—such as removing footings, foundations, or tree stumps—be sure to call 811 at least two working days before you begin. Some states require a longer notification period. They will arrange for underground utility lines to be located and marked, so you can dig a safe distance away.

3. Conduct a Visual Site Survey
Before work begins, conduct a visual inspection of the structure and the surrounding property:

  • Confirm all utility disconnects. If utility disconnects are required, double check to make sure the electric and natural gas meters and the electric service drop wire have been removed from the structure. Also confirm that the gas service has been disconnected from the gas source.

  • Look for power lines, poles, guy wires, and pad-mounted equipment remaining on or near the job site. Assume all power lines are energized, and mark a safety boundary to keep people, tools, and vehicles at least 10 feet away from them.

4. Review Your Emergency Plan Before Work Begins
Make sure everyone at the job site knows what to do in case of an unforeseen electric or natural gas utility contact. This is especially important for partial demolition jobs, where electric or gas service may continue to be supplied to a portion of the property.

Would You Like to Know More?
Additional safety tips, case studies, instructional videos, and training tools can all be found, at no charge to you, on Duke Energy’s e-SMARTworkers™ website.

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