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You probably already know state law requires you to notify 811 before you dig so that underground utility lines can be located and marked. But when should you notify 811? And how will the locator know where to find your proposed excavation area? Learn about notification time frames, pre-marking and other requirements in your state. |
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| Notify 811 Before You Dig |
Below are some important tips to follow in Florida, Indiana, North Carolina, South Carolina, Ohio and Kentucky. Always contact your state 811 center before digging and for the most current requirements. |
| Florida |
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Notify Sunshine811 at least two full business days before you dig, excluding the date of your request, weekends and legal holidays. |
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Pre-mark the boundaries of your proposed dig area. You must pre-mark physically (with white paint, flags and/or stakes) before you contact the 811 service or virtually (where available through your 811 center) when making your locate request. |
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Preserve the marks as you work, and request a re-mark before they expire. Marks expire after 30 days. |
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If you must respond to an emergency—such as a broken water main or other threat to life, health, property or essential public services—you can request an emergency locate that will be marked as soon as possible. |
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| Indiana |
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Notify Indiana811 at least two full business days before you dig, excluding weekends and legal holidays. |
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Pre-mark the boundaries of your proposed dig area. You must pre-mark physically (with white paint, flags and/or stakes) before you contact the 811 service or virtually (where available through your 811 center) when making your locate request. |
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Preserve the marks as you work, and request a re-mark before they expire. Marks expire after 20 days. |
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If you must respond to an emergency—such as a broken water main or other threat to life, health, property or essential public services—call 811 as soon as possible to request emergency assistance. |
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| North Carolina |
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Notify NC811 at least three full business days before you dig, excluding the date of your request, weekends and legal holidays. |
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Dial 811 or place an online locate request at nc811.org. |
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Pre-mark the boundaries of your proposed dig area. You must pre-mark physically (with white paint, flags and/or stakes) before you contact the 811 service or virtually (where available through your 811 center) when making your locate request. |
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Preserve the marks as you work, and request a re-mark before they expire. Marks expire after 15 days. |
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If you must respond to an emergency—such as a broken water main or other threat to life, health, property or essential public services—call 811 as soon as possible to request emergency assistance. |
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| South Carolina |
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Notify SouthCarolina811 at least three full business days before you dig, excluding the date of your request, weekends and legal holidays. |
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Dial 811 or place an online locate request at sc811.com. |
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Pre-mark the boundaries of your proposed dig area. You must pre-mark physically (with white paint, flags and/or stakes) before you contact the 811 service or virtually (where available through your 811 center) when making your locate request. |
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Preserve the marks as you work, and request a re-mark before they expire. Marks expire after 15 days. |
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If you must respond to an emergency—such as a broken water main or other threat to life, health, property or essential public services—call 811 as soon as possible to request emergency assistance. |
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| Ohio |
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Notify OHIO811 at least 48 hours before you dig, excluding the date of your request, weekends and legal holidays. |
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Dial 811 or place an online locate request at oups.org. |
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Pre-mark the boundaries of your proposed dig area. You must pre-mark physically (with white paint, flags and/or stakes) before you contact the 811 service or virtually (where available through your 811 center) when making your locate request. |
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Preserve the marks as you work. If they are no longer visible, stop work and contact OHIO811 to request a re-mark. |
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If you must respond to an emergency—such as a broken water main or other threat to life, health, property or essential public services—call 811 as soon as possible to request emergency assistance. |
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| Kentucky |
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Notify Kentucky811 at least two full business days before you dig, excluding weekends and legal holidays. |
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Pre-mark the boundaries of your proposed dig area. You must pre-mark physically (with white paint, flags and/or stakes) before you contact the 811 service or virtually (where available through your 811 center) when making your locate request. |
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Preserve the marks as you work, and request a re-mark before they expire. Marks expire after 21 days. |
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If you must respond to an emergency—such as a broken water main or other threat to life, health, property or essential public services—you can request an emergency locate that will be marked as soon as possible. |
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| Would You Like to Know More? |
| Additional utility safety tips, case studies, instructional videos and educational tools can all be found, at no charge to you, on Duke Energy's Worker Beware website. |
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For electrical emergencies, call 911 and
Duke Energy Carolinas: 800.769.3766
Duke Energy Florida: 800.228.8485
Duke Energy Indiana: 800.343.3525
Duke Energy Kentucky/Ohio: 800.543.5599
Duke Energy Progress: 800.419.6356
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