Electrical Safety

This information from Duke Energy helps emergency responders learn to safely identify and respond to incidents that involve electric power lines and other facilities. It includes a series of educational topics that you can complete at your own pace.

Duke Energy may distribute electricity in your department’s response area. If Duke Energy is not the local electricity provider at an incident scene, please coordinate your electrical incident response with the local electric utility.

Please note: This information reflects industry best practices but is not intended as a substitute for formal tactical training or your organization’s guidelines. Please consult with your training officer to ensure all appropriate formal training has taken place, and be sure to follow your department’s SOPs/SOGs.

Use the menu on the left to select the category you want to learn about.

Utility Safety Information Content

Modules Status

Electrical Safety Basics


The Electric Distribution System


Fires Involving Electric Facilities


Downed Power Lines


Solar PV System Basics


Solar PV Incident Response Tactics


Incidents Involving Battery Energy Storage Systems