Notify and Work with Duke Energy

As soon as you arrive at the incident scene, confirm that your dispatcher has notified Duke Energy. In incidents that involve grid-tied PV systems, Duke Energy should be viewed as a key partner and consulted throughout the response. Even with off-grid PV systems, Duke Energy should still be contacted. Duke Energy personnel can verify the lack of connection to the grid, and they can offer valuable technical advice no matter what type of system is involved. Forging a unified command structure that takes advantage of Duke Energy’s expertise will help to ensure the best possible outcome.